Terms of service

Terms of Service

Welcome to Lindensbrand. By using our website and purchasing from us, you agree to the following terms.

Products and Orders

We aim to ensure that all product descriptions, images, prices and information displayed on our website are accurate. Product appearance and packaging may occasionally vary slightly from the images shown.

All orders are subject to availability and acceptance. We reserve the right to cancel or refuse an order where necessary, including where a product is unavailable or an obvious pricing error has occurred.

Prices and Payment

All prices are displayed in pounds sterling (£). Payment must be successfully completed before an order is processed.

Available payment methods will be displayed at checkout.

Delivery

Orders are delivered according to the delivery options shown at checkout. Estimated delivery times are provided as a guide and may be affected by courier delays, weekends, bank holidays or circumstances outside our control.

Please ensure that your delivery information is accurate before placing your order.

Returns and Refunds

Returns, replacements and refunds are handled according to our Return & Refund Policy.

Due to the nature of our food products, opened or used products, or products where the seal has been broken, cannot normally be returned unless they are faulty.

Nothing in these terms affects your statutory rights under UK consumer law.

Product Information and Allergens

Customers are responsible for reading product labels, ingredient information and allergen information before consuming our products.

If you have a food allergy or intolerance, please check the product information carefully before purchasing or consuming a product and contact us if you require further information.